Progistix An SCI Company
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Home / Order Management
Our Services - We apply innovation and intelligence to the delivery of our integrated solutions
 
Our Capabilities
  Order Management
Inventory Management
Vendor-Managed Inventory
Warehouse Management
Project Staging
Critical Parts Network
Field Service Logistics
Transportation Management
Reverse Logistics
Consulting
Order Management

Meeting the order fulfillment needs of high-volume clients and keeping an army of technicians productive by ensuring they have the parts they need when and where they need them is all in a day’s work at Progistix.

  Services - Order Management
 

We also understand the hard costs of managing returns and expediting replacements that arise from an inefficient ordering process.

We employ a sophisticated combination of technology and quality assurance processes to consistently meet or exceed our clients’ expectations for order accuracy and speed. Every day our staff manages and tracks thousands of different parts and products, adding up to over 300,000 orders filled to businesses, technicians, and job sites each year – yet we consistently achieve line fill rates of 98% or better. This translates into great service for our clients and a reduction in costs through lower client returns and order re-fulfillments.

Features of our order management service are:

  • Technician order fulfillment
  • Emergency parts fulfillment
  • Project staging (pack and hold selection/consolidation)
  • Receipt, storage and shipment of high-value, sensitive high-tech components such as boards, cabinets and routers to support the telecommunications networks
  • Integration of order management system to warehouse management systems
  • Order status tracking
  • Real-time inventory visibility
  • Client self-service information
  • Intelligent ordering capabilities: SAP, EDI/XML, IVR, paging and Internet
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Vertical Solutions
Project Staging Project Staging
Transportation Management Transportation Management
Telecom Wireline Logistics Critical Parts Network
CPN Network Access Services